A Pre-Shipment Inspection (PSI) is a quality control process that involves a thorough inspection of goods before they are shipped to the customer or buyer. It is carried out to ensure that the products meet the agreed-upon specifications and standards and are fit for their intended use. The goal of PSI is to identify any defects or non-conformities in the product, potentially to rework these prior to dispatch.
The PSI process helps to ensure that the customer receives a high-quality product that meets their requirements and expectations. It also helps to reduce the risk of returns and customer complaints, as well as protecting the reputation of the manufacturer. A PSI is often done prior to paying a balance payment to the vendor so that as a buyer you can feel more confident about the status of the goods that will be shipped.